Data Centre Storage and backup engineer

Location: Perth
Job Type: Full time
Reference: SN490024

Your career in Accenture Operations

Data Center storage & backup engineer
Are you a dynamic thinker passionate about improving systems? 
Join a team that’s driving change
Do you want to help companies and governments improve their operations each and every day? By working closely with our clients your mission will be to improve effectiveness, efficiency and customer experience by leveraging new innovations, new technology and new operations. If you are an innovator, we can help you exceed your career aspirations by joining a team that truly drives change.
Accenture Operations
Within Accenture Operations you will make solutions real and deliver business outcomes. We help clients become more successful by helping them improve their systems and effectiveness. We are constantly innovating and generating new ideas with the goal of helping clients identify the technologies and operations they need to differentiate and win in the marketplace. 


  • Technical Operations - Manage technical operations with adherence to strict SLAs for Availability, Incident and Problem resolution.
  • Disaster Recovery - Manage DR from a storage infrastructure standpoint.
  • Infrastructure Capacity Management and forecasts.
  • Take ownership for critical incident resolution and play the role of ‘Point of Contact’, driving issues to closure
  • Rapidly solve complex technology problems to restore production system availability
  • Proactively monitor & manage events to maintain critical production systems availability
  • Confirms all technical functions including HA and DR are active and tested to the agreed contractual levels.
  • Review root cause of incidents and work with appropriate resources to ensure continuous improvements of technology environment and products
  • Applying effective risk controls to identify potential threats and minimize or remove a service impact
  • Maintain and analyzes metrics to identify harmful trends, capacity forecasting and planning inputs
  • Work in close coordination with the end user-facing global Service Desk and the client’s Priority Support Service for OT systems.
  • Execute service management operational processes to drive consistent execution
  1. Location is Perth CBD.
  2. Position requires the candidate to work on an even time roster, consisting of rotating day and night 12 hour shifts
  3. 5+ years of experience providing technical consulting services and expertise to Enterprise-level clients.
  4. Skills: Demonstrates extensive knowledge of the principles, concepts and theories in own discipline, and broad knowledge of principles and concepts of other functions.
  5. Has developed extensive business knowledge and keeps current on industry trends.
  6. Prior Experience with large enterprise and knowledge of multi-tier storage and virtualization products, including;
  • Several EMC technologies (Data Domain, VNX, Islion)
  • VBlock, EMC DELL Hyper Converged Infrastructure (HCI)
  • Cisco UCS
            Working Knowledge of:
  • IT Service Management and ServiceNow
  • MS Windows Server 2012
  • Linux
  • Virtualization – Microsoft HyperV, VMWare VSphere, Vrops, VRA and other VMware technologies
  • Networking and Networking technologies, Vlans etc
  • Storage Related Switching and Fiber
  • Solarwinds
  • SCCM
  • SCOM
  1. Strong verbal and written communication skills with the ability to clearly and succinctly articulate technical concepts and status to management teams.
  2. Strong customer relationship management skills, comfortable speaking to senior leadership within Accenture and client organization.
  3. Ability to excel under pressure and tight deadlines and work effectively in high stress situations.
  4. Thrive in a teamwork centric environment
  5. Ability to work independently and perform well under minimal supervision
  6. Strong relationship skills and ability to build relationships with cross-functional departments
  7. Effectively work with global operations teams.
About Accenture
At Accenture, we can help you build the career you dream of. Our success relies on ensuring our people enjoy the inspiring challenges, exceptional experience and flexibility they need to succeed at every stage of their career.
As a leading professional services company with more than 411,000 people working across 120 countries, your career can take many exciting paths spanning digital, strategy, consulting, technology and operations.
As part of a global diverse workforce you will help organisations across every industry imaginable improve the way they work. Join us and let challenging, interesting and enjoyable work become part of daily life.